Deregulation in the Water Industry – time to sink or swim?
A short personal history on how data & insight supported utilities as they move into de-regulated markets. A little bit of history – The energy sector in the 1990s British residential energy markets were opened to competition between 1996 and 1999. The gas industry, privatised in 1986, was a vertically integrated company with a monopoly in supply throughout Great Britain. I joined British Gas South West in 1987, and soon found myself heading a project to develop the first integrated single ...