Deregulation in the Water Industry – time to sink or swim?

A short personal history on how data & insight supported utilities as they move into de-regulated markets. A little bit of history – The energy sector in the 1990s British residential energy markets were opened to competition between 1996 and 1999. The gas industry, privatised in 1986, was a vertically integrated company with a monopoly in supply throughout Great Britain.  I joined British Gas South West in 1987, and soon found myself heading a project to develop the first integrated single ...

Data Lakes and SCV’s – up a creek without a paddle?

Data Lakes and SCV's IT vendors are always looking for new angles and the “next best thing” to sell through to IT directors and organisations. “Data Lakes” appears to be the latest ploy making the rounds, associated with the “Big Data” buzzword. It’s cropped up recently in several organisations we’re involved with and so we have explored some of the issues and the debate surrounding data lakes, unstructured and big data. So what is a data lake? Is it what used to be called a “Datamart”. Simple a ...

Next in our series of Faststats blogs: 5 things you need to know about FastStats Designer

5 things you need to know about FastStats Designer Screenshot of Faststats Designer table relationships Build speeds increase rapidly with the right hardware configuration – allow at least 4 times the size of your underlying data (as measured by the size of the combined text files within the ‘extract’ node), use fast processors (especially Intel, which tests have proved significantly out-perform AMD chips for FastStats builds) and turn off balanced power settings and instead use High Performa ...

Getting the basics right

Getting the basics right "Single Customer View" is touted around pretty regularly. Its the ultimate isn't it? Getting that complete understanding of your customer, and all held in one central place.  The problem with it is that as digital data proliferates, especially in this social media world of ours, so the amount of data we have to capture grows too. It used to be that an SCV would hold transactions, campaign history, call-centre data and, if you were lucky, some survey attitudes. Now we have ...